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Heavy call volumes for vaccine creates problems for patient care


SYLACAUGA, Ala. – Phone calls to the Coosa Valley Medical Center switchboard related to the COVID-19 vaccine is causing difficulty for patient care.

The hospital said it is experiencing heavy call volumes as well as email inquiries about the COVID-19 vaccine. For vaccine inquiries, the hospital recommends calling the Alabama Department of Public Health.

CVMC released the following statement on vaccine inquiries:

“Hospitals throughout Alabama are overwhelmed in providing care to both COVID-19 patients as well as responding to all other medical needs of our community. Alabama Department of Public Health (ADPH) announced on Friday an expansion of the list of people who can now receive the COVID-19 vaccination. Starting on Jan. 18, Alabama will give vaccinations to residents who are 75 or older. However, please call the ADPH at 1-855-566-5333 to schedule your appointment. Additional information will be provided when hospitals and locations other than county health departments have the vaccine available for additional groups.”

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